Concerns, compliments and complaints
WE ARE COMMITTED TO WORKING WITH ALL OF OUR CUSTOMERS TO IMPROVE OUR SERVICES. TO HELP US DO THIS, WE RECORD ALL CONCERNS, COMPLIMENTS AND COMPLAINTS.
Please tell us if:
- You have a concern to raise
- You are very happy with the service you have received
- You are unhappy with the standard of service that you’ve received from us
All compliments will be communicated to the team/person concerned.
All complaints or concerns made about courses, services and facilities for which the College is responsible will be fully investigated. The information gained as a result of these investigations will be used in pursuit of corrective action and/or continual improvement.
If you would like to submit a concern, compliment or complaint, please complete the form below:
Alternatively, please email us at [email protected]
It would be helpful if you can provide the following information in your submission:
- Details on the concern, compliment or complaint
- Individuals involved
- Contact details
We will acknowledge your email within three working days.